Debt advice figures for England, from StepChange, the Money and Pensions Service and Citizens Advice.
30
Clients per 10,000 adults
StepChange recorded 30 new clients completing first-time debt advice per 10,000 adults in England in 2025.
Source: Statistics Yearbook 2025 data sheet, StepChange, 2025
Statistics Yearbook 2025 data sheet; calendar year; clients' first fully completed debt advice session. Clients per 10,000 of local adult population. The 2025 yearbook says client location is assigned by postcode lookup.
88%
Where clients live
88% of new clients completing first-time debt advice at StepChange lived in England in 2025.
Source: Statistics Yearbook 2025 data sheet, StepChange, 2025
Statistics Yearbook 2025 data sheet; calendar year; clients' first fully completed debt advice session. The 2025 yearbook says client location is assigned by postcode lookup.
803,000
People served, funded advice
Publicly funded debt advice in England served over 803,000 people through contracts and grant arrangements in 2025/26.
Source: Money and Pensions Service Annual Report and Accounts for the year ended 31 March 2026, Money and Pensions Service, 2025/26
Published as 'over 803,000 people'; the 2024/25 report's equivalent total of 765,000 appears to include Debt Relief Orders, which this total may not.
£103.1m
Funded advice spend
Publicly funded debt advice in England accounted for £103.1 million of spend in 2025/26.
Source: Money and Pensions Service Annual Report and Accounts for the year ended 31 March 2026, Money and Pensions Service, 2025/26
Label in the annual report's spend breakdown by service area ('Debt advice: £103.1m').
£75.8m
Direct delivery spend
Publicly funded debt advice in England had direct delivery spend of £75.8 million in 2024/25.
Source: Money and Pensions Service Annual Report and Accounts for the year ended 31 March 2025, Money and Pensions Service, 2024/25
Contracts including Debt Relief Orders £44.6 million, community-based grants £30.2 million, mental health access mechanism £1.0 million.
123,057
Community advice clients helped
Publicly funded debt advice in England helped 123,057 clients through community-based services in 2025/26.
Source: Money and Pensions Service Annual Report and Accounts for the year ended 31 March 2026, Money and Pensions Service, 2025/26
Published as 126% of a 97,999 target.
679,974
National and business clients
Publicly funded debt advice in England served 679,974 national and business debt clients in 2025/26.
Source: Money and Pensions Service Annual Report and Accounts for the year ended 31 March 2026, Money and Pensions Service, 2025/26
Published as 117% of a 579,999 target.
34,991
Debt relief orders administered
Publicly funded debt advice in England administered 34,991 Debt Relief Orders in 2025/26.
Source: Money and Pensions Service Annual Report and Accounts for the year ended 31 March 2026, Money and Pensions Service, 2025/26
Published as 125% of a 27,999 target; the text also says a total of 35,000.
80,000
People helped, council tax arrears
Citizens Advice helped around 80,000 people in England with council tax arrears in 2025.
Source: Citizens Advice response to the consultation: Improving enforcement of council tax (30 July 2026), Citizens Advice, 2025
Published as 'around 80,000' in a July 2026 consultation response.
Frequently asked questions
How many new debt advice clients per 10,000 adults were there in England in 2025?
StepChange recorded 30 new clients completing first-time debt advice per 10,000 adults in England in 2025.
What share of new debt advice clients lived in England in 2025?
88% of new clients completing first-time debt advice at StepChange lived in England in 2025.
How many people did publicly funded debt advice serve in England in 2025/26?
Publicly funded debt advice in England served over 803,000 people through contracts and grant arrangements in 2025/26.