Borrowing Data

Debt advice statistics in England 2026

Last updated November 2026 · Data to 2025/26 · England

Debt advice figures for England, from StepChange, the Money and Pensions Service and Citizens Advice.

30

Clients per 10,000 adults

StepChange recorded 30 new clients completing first-time debt advice per 10,000 adults in England in 2025.

Source: Statistics Yearbook 2025 data sheet, StepChange, 2025

Statistics Yearbook 2025 data sheet; calendar year; clients' first fully completed debt advice session. Clients per 10,000 of local adult population. The 2025 yearbook says client location is assigned by postcode lookup.

88%

Where clients live

88% of new clients completing first-time debt advice at StepChange lived in England in 2025.

Source: Statistics Yearbook 2025 data sheet, StepChange, 2025

Statistics Yearbook 2025 data sheet; calendar year; clients' first fully completed debt advice session. The 2025 yearbook says client location is assigned by postcode lookup.

803,000

People served, funded advice

Publicly funded debt advice in England served over 803,000 people through contracts and grant arrangements in 2025/26.

Source: Money and Pensions Service Annual Report and Accounts for the year ended 31 March 2026, Money and Pensions Service, 2025/26

Published as 'over 803,000 people'; the 2024/25 report's equivalent total of 765,000 appears to include Debt Relief Orders, which this total may not.

Key points

StepChange recorded 30 new clients completing first-time debt advice per 10,000 adults in England in 2025. 88% of new clients completing first-time debt advice at StepChange lived in England in 2025. Publicly funded debt advice in England served over 803,000 people through contracts and grant arrangements in 2025/26.

Frequently asked questions

How many new debt advice clients per 10,000 adults were there in England in 2025?

StepChange recorded 30 new clients completing first-time debt advice per 10,000 adults in England in 2025.

What share of new debt advice clients lived in England in 2025?

88% of new clients completing first-time debt advice at StepChange lived in England in 2025.

How many people did publicly funded debt advice serve in England in 2025/26?

Publicly funded debt advice in England served over 803,000 people through contracts and grant arrangements in 2025/26.